Privacy policy

Last updated: July 18, 2026

1. Who We Are

LISHAN-EV is a brand operated by 广州市荔山贸易有限公司.

Business location:
Guangzhou, Guangdong, China

In this Privacy Policy, "we", "us", and "our" refer to 广州市荔山贸易有限公司, operating under the LISHAN-EV brand.

This website is primarily used for business-to-business product evaluation, project enquiries, configuration discussions, quotation preparation, sourcing coordination, and OEM / ODM communication.

2. Information We Collect

We may collect the following categories of personal information when you use this website or contact us:

- Identity and contact information, such as your name, business email address, company name, telephone number, and WhatsApp number.
- Business and project information, such as your business type, destination market, product or model of interest, expected quantity, required configuration, documentation needs, and project requirements.
- Communications, including messages, enquiries, quotation discussions, and correspondence sent through the website, email, WhatsApp, or other agreed communication channels.
- Technical and usage information, such as IP address, browser type, device information, cookie identifiers, pages viewed, referral information, and security or diagnostic data generated when you use the website.
- Commercial information that you choose to provide if a project proceeds beyond an initial enquiry, such as quotation details, delivery requirements, contracting information, and transaction records.

The public enquiry forms are not intended to collect payment card information, passwords, government identification numbers, or other highly sensitive personal information. Do not submit such information through a general enquiry form.

3. How We Use Personal Information

We may use personal information to:

- Receive, assess, and respond to B2B enquiries.
- Review product, configuration, quantity, documentation, destination-market, and project requirements.
- Prepare and discuss quotations, samples, commercial terms, and supply arrangements.
- Communicate with distributors, installers, project buyers, EV charging brands, suppliers, and service providers.
- Maintain business correspondence and records.
- Operate, secure, troubleshoot, and improve the website.
- Prevent misuse, fraud, security incidents, or unauthorised activity.
- Comply with applicable legal, regulatory, accounting, tax, and record-keeping obligations.
- Establish, exercise, or defend legal claims where necessary.

4. Legal Bases

Where applicable law requires a legal basis for processing, we rely on one or more of the following:

- Steps taken at your request before entering into a contract.
- Performance of a contract or commercial arrangement.
- Our legitimate interests in responding to business enquiries, operating and securing the website, maintaining business records, and developing B2B relationships.
- Compliance with legal obligations.
- Your consent, where consent is required.

Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing that was lawful before withdrawal.

5. How We Share Personal Information

We may share personal information only where reasonably necessary with:

- Shopify and service providers that host, operate, secure, analyse, or support the website.
- Email, communications, document, cloud-storage, analytics, security, and business-operation service providers.
- Relevant suppliers, manufacturing partners, logistics providers, testing or documentation parties, and professional advisers when required to evaluate or perform a specific project.
- Authorities, regulators, courts, law-enforcement bodies, or other parties where disclosure is required by law or necessary to protect legal rights.
- A successor or relevant counterparty in connection with a business reorganisation, merger, acquisition, financing, or transfer, subject to appropriate confidentiality and legal requirements.

We do not authorise service providers to use personal information for unrelated purposes.

6. Shopify, Cookies, and Similar Technologies

This website is hosted on Shopify. Shopify and enabled service providers may process technical, device, usage, cookie, and security information to provide and protect the website and to support configured analytics or privacy features.

Cookies and similar technologies may be used for essential website functions, security, preferences, performance measurement, and analytics. Where required by applicable law, available choices may be provided through a cookie banner, browser controls, or a data-sharing opt-out page.

Disabling certain cookies may affect website functionality.

7. International Processing and Transfers

Because we operate from China and use service providers that may operate in other countries, personal information may be processed or stored outside your country or region.

Where required by applicable law, we take reasonable steps to use appropriate contractual, organisational, or legal safeguards for international transfers.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, evaluating and performing projects, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or compliance obligations.

Retention periods may vary depending on the nature of the enquiry, whether a commercial relationship proceeds, applicable legal requirements, and the need to maintain an appropriate business record. Information that is no longer required will be deleted, anonymised, or securely retained where continued storage is legally required.

9. Data Security

We use reasonable administrative, organisational, and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

No website, transmission method, or storage system can be guaranteed to be completely secure. Do not send sensitive information through an unsecured or general enquiry channel.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request restriction of, or object to, certain processing.
- Withdraw consent where processing is based on consent.
- Request portability of information where applicable.
- Complain to a competent data-protection authority.

These rights may be subject to legal conditions, limitations, identity verification, and record-retention obligations.

To submit a privacy request, contact us using the details below. Please provide enough information for us to identify the relevant records and verify the request.

11. Children's Information

This website is intended for business users and is not directed to children. We do not knowingly request personal information from children through the B2B enquiry process.

12. Third-Party Links and Services

The website may contain links to third-party websites or services. Their privacy practices are controlled by the relevant third parties, not by this Privacy Policy. Review their privacy information before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, data practices, technology, legal requirements, or business operations. The updated version will be posted on this page with a revised "Last updated" date.

14. Contact

Legal entity:
广州市荔山贸易有限公司

Brand:
LISHAN-EV

Business location:
Guangzhou, Guangdong, China

Email:
sales@lishan-ev.com

WhatsApp:
+86 158 1991 8033